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Here's the bullet points for my review- They misinterpreted the capital gains exemptions so badly that it could have cost me thousands of dollars- Did not accept fault until I pushed them and then they apologised- Finally the cost for their service compared to others I don't understand. $900 compared to at most $300 for same service.Main reason for my rating is that they could have cost me around 10k in taxes because they did not understand the 6 year rule regarding capital gains (which after asking around, is something that is common knowledge among professionals, so they should have known).I'm not the smartest person when it comes to this stuff, so I barely caught this issue. But what they were saying just did not make sense compared to the very simple examples on the ATO website. I had to send them the link to the ATO site, and even then they were still unsure. After a few back and forths they agreed with me. But even then they did not admit to being wrong -- blaming other members of the team, and blaming the information I gave them.They did eventually apologise and offered me a minor discount, however, how can you trust a professional after something like that.Also their fees seem excessive. The cost was just above $900 (without the discount), but I ended up going somewhere else for under $300. Funnily, a big chunk of the cost was for the property sale which they screwed up.Other minor issue is if you're sending documents digitally they don't have processes in place to transfer documents securely. Please keep this in mind. Even the ATO notes that you shouldn't be sending documents over email.
I’ve done my tax with them since 2024 and the service has always been smooth and reliable. Super easy process and great communication - highly recommend!
WITH ACCOUNTING was super professional, very efficient and clear with all the instructions in every stages for my tax return this year. Also very reasonable costs so definitely recommend them for your tax return. I will definitely go with WITH ACCOUNTING for my tax return next year too.
Been with these guys for a few years and every time they give me the best service! So quick and professional and most importantly have the best patience (as I seem to forget every year what I need to do lol). They absolutely stand by their guarantee of best return! See you all next year and thank you again!
I’ve been using WITH Accounting for my tax returns, and once again, they’ve provided excellent, reliable service. Jun Lee was incredibly responsive, professional, and clear with all communication. Even though I had already left Australia, Jun guided me through the entire process with patience and attention to detail—especially around what could and couldn't be claimed.He answered all my questions promptly and clearly, helping me understand the work-from-home deductions and other eligible expenses. The whole process was smooth and stress-free.If you're looking for a trustworthy, efficient, and client-focused accounting firm, I highly recommend WITH Accounting. They’ve taken the stress out of tax time for me, year after year.Shonenathun N.
With Accounting provides highly professional and detailed service in handling my personal tax, family trust and company tax returns. I've had the pleasure of working with Joanne Lee and she consistently demonstrates meticulous attention to detail in her work.
Lovely and quick service. I had a somewhat unique situation and the team helped me resolve my tax returns and deductions very quickly and smoothly. Thanks so much team!
WOW - what can I say that will explain the benefit of using this company for your accounting needs.Getting an appointment was super easy. The team were quick to respond to any queries or contacts after our initial contact and always professional, kind and knowledgeable.Joanne was a standout and if she wasn't able to respond, someone else responded on her behalf.This group is upfront, easy to deal with and no confusing technology to negotiate to get the job done!
Amazing service! Jun was able to help me save way more money than I was expecting and communicated with me every step of the way, I will definitely be recommending my friends and family this outstanding tax service.- Dion K
Cannot rate this service highly enough. Eric Kim has been the absolute most attentive and patient accountant I have ever dealt with in my years. He has never made me felt I was asking dumb questions and was incredibly responsive and kind throughout including the multiple amendments I have requested. I am definitely going to go back for future tax returns and pricing was also very reasonable. Many thanks and appreciation, Ann.
They provided incredibly supportive and efficient service! Communication was smooth and quick, making the entire process much easier for me. I am extremely grateful.As a non-Australian with language barriers and little knowledge of the tax return system, I was quite worried. However, the accountant explained everything thoroughly and was truly exceptional. I highly recommend their services. Thank you very much!
We have been using With Accounting for a few years now and they always are efficient and timely in processing our tax returns. They make the while process so easy and stress free! Thank you!
I cannot recommend WITH ACCOUNTING PTY LTD highly enough for all your tax needs in Melbourne. The team is incredibly knowledgeable and professional, providing top-notch service with a personal touch. They've helped me navigate even the most complicated tax situations with ease, relieving me of stress and helping me achieve optimal results. Trustworthy, reliable, and efficient - WITH ACCOUNTING PTY LTD is truly the best tax agency in Melbourne.
WITH ACCOUNTING did a great job with our tax returns and our refund came faster than I expected. It was my first time asking an agency for help and was a bit nervous, but they were so helpful, patient and clear with their instructions and answers to all our questions. I would definitely like to use this company again for my next year's tax returns and will recommend them to anyone who is looking for this kind of service.
The team delivered excellent services. I completed my personal taxation with them smoothly and received a good return without any problems. Would highly recommend.
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At With Accounting, your needs come first. Based in Melbourne CBD, we specialize in making accounting and tax services easy for individuals and small to medium-sized businesses. Our expert team is known for simplifying tax season and maximizing your tax refunds. We provide clear, reliable advice, making your financial management stress-free. Book an appointment with us today and experience top-notch, personalized service that helps you achieve your financial goals effortlessly.
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